Terms and conditions

 

Thank you for choosing to book with Cwtch Farm Bed and Breakfast.

 

When you make this booking you are entering an agreement with us, so please read our terms and conditions of booking below.

 

Price

The price includes accommodation plus any board indicated.  Unless clearly stated on the booking form all extras such as additional meals, telephone calls, drinks etc are additional.

We accept the following forms of payment: cash, bank transfer and Paypal by request.

Pets

Well behaved pets are permitted BY PRIOR ARRANGEMENT at the cost of £10 per dog per stay, unless otherwise indicated.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable.  If you need to cancel please contact us immediately.  For cancellations made up to 7 days before your booking you will not be liable for the total balance.  For cancellations made after this time or by failing to take up the booking without cancelling your deposit will not be refunded.  For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability:

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control.  We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you.  Our liability would not extend beyond this refund.

Arrival

Your accommodation is available to you from 3.30pm on the day of arrival, unless otherwise arranged.  Please let us know if you plan to arrive after 9pm.

Departure

Please be ready to leave your accommodation by 10.30am on the day of departure, unless otherwise arranged. Your bill for any extras or services taken during your stay is payable on departure. We are able to arrange luggage storage by arrangement.

Damages and Breakages

Please take care with our accommodation.  You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents.  Please report these as soon as they occur.  We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data

Any data gathered during the course of this booking may be held securely on computer.

 

We look forward to welcoming you to Cwtch Farm Bed and Breakfast.